Innovation LEDs is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with English Law). The information we collect about you lets us process your order and provide you with the best service possible.
Promotional emails are only sent with your permission, and we do not pass your details onto third parties without your prior consent.
Details we require:
We will need to collect the following information to process and fulfil your order and to notify where applicable the status of your order:
- Full name
- Phone number
- Email address
- Credit or debit card details
- IP Addresses used when purchasing
Security of personal information:
We will never collect sensitive information about you without your consent, however additional information you give us will be used for personalisation purposes.
All personal information is held securely in accordance with our internal security policy and the law. Information is not used or transferred outside the European Union without your prior consent.
We may use technology to track the patterns of behaviour of visitors to our site for search engine optimisation and marketing purposes in addition to improving our user experience. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this from happening. The information collected in this way can be used to identify you unless you modify your browser settings.
We may employ other companies and individuals to perform functions on our behalf. Those companies and individuals will have access to personal information needed to perform those functions, but may not use it for any other purposes and are required to process the data in accordance with GDPR and Data Protection legislation.
The law on cookies demands that you, as a website user, are given the opportunity to understand how cookies are used on our websites and consent to cookies being stored on your computer (laptop/mobile/tablet).
A cookie is a small text file, typically of letters and numbers, downloaded to your computer when you access websites. Typically, they contain the following information: a site name and unique user ID, the duration of the cookie's abilities and effects, and a random number. As a rule, cookies cannot be used to reveal your identity or personally identifying information.
Generally, the role of cookies is beneficial, making your interaction with frequently-visited sites smoother with no extra effort on your part. Without cookies, online shopping would be much harder. Without cookies, some websites will become less interactive with the cookie option turned off.
These cookies expire when you close your web browser (Internet Explorer, Firefox, Safari, Google Chrome). These cookies are used for various reasons, for example, remembering what you have put in your shopping basket as you browse a website. They can also be used for security to access your Internet banking or email.
These cookies are still stored on your computer after you have closed your web browser which allows your preferences on websites to be remembered. These cookies are used for a variety of purposes, for example, remembering your preferences on a website (your language choice or your user name on a particular website).
First and Third Party cookies
This refers to the website placing the cookie. First party cookies are cookies set by the website you are visiting. Third party cookies are set by another website; the website you are visiting may have advertising on the page and this other website will be able to set a cookie on your computer. Third party cookies on the main web browsers allow third party cookies by default. Changing the settings on your browsers can prevent this.
There are certain exemptions to the above where it is required for a website to store information on your computer in order to provide a service to you that you have specifically requested.
Our Cookie Usage
- We have partners who have referred clients and in using cookies, we track referred sales so we can compensate our partners accordingly;